If you play games on MPL to win real cash, it’s important to keep your account details up to date. Maybe you changed your phone number, stopped using an old email, or just want to switch to a new one. Whatever the reason, updating it is super simple.
And don’t worry, your account is safe. You won’t lose your wallet balance, game progress, or anything else. MPL is trusted by millions of players across India who enjoy games like Ludo, Fantasy Cricket, and Rummy every day.
Let’s walk you through how to update your mobile number or email step by step.
But First, Know Why Keeping Your Contact Updated is Important
Think of your phone number and email as the lock and key for your MPL account. If you ever get logged out, your MPL account gets blocked, or if there is a security check, MPL uses your mobile number or email to confirm your identity.
Also, any important updates, like cash withdrawals, game winnings, or changes in policies, will be shared on those contacts. So if you are not using your old number or email anymore, it’s best to update them now instead of waiting till there is a problem.
Step-by-Step: How to Change Your Mobile Number or Email
To safely change your mobile number on the MPL App without losing your winnings, please follow the below steps:
How to Change Your Mobile Number or Email on MPL
1. Open the MPL App
Log in using your current (old) mobile number or email.
2. Tap the Three Lines (☰)
You’ll find this at the top left corner of your screen.
3. Go to ‘Customer Support’
Scroll and tap on Customer Support.
4. Tap on ‘Chat with Us’
Start a chat with the MPL support team. You can also search for help topics here.
5. Tell Them What You Need
Type: “I want to change my mobile number/email linked to my MPL account.” They’ll ask a few simple questions to confirm your identity, like:
- Your full name
- Registered number/email
- Last game you played
- Wallet balance
6. Give the New Number or Email
Once confirmed, share your new mobile number or email. You may need to enter an OTP to verify it.
That’s it! Your details will be updated.
How Long Does It Take?
Usually, the whole process takes about 24 to 48 hours. Sometimes it can be quicker, like within a few hours, depending on the support load. You will get a message once your details are updated. Make sure you can still log in with your new number or email before logging out of your current session.
Will I Lose My Wallet, Games, or History?
This is a big concern for every user who has to go through with this process, but the answer is ‘no’. Your account stays exactly the same. Same wallet balance, same level, same game records, same transaction history.
MPL doesn’t create a new account for you. We only change the login details (your number or email) attached to the existing account.
This is one of the reasons so many players trust MPL – even small changes are done with care, and your data is never messed with.
What If I Can’t Access My Old Number or Email?
This is a very common issue that makes users concerned. But don’t worry. If this issue occurs, just mention it when you chat with our support team. They will ask you a few more questions to make sure you are the actual account owner.
The more details you can provide (like when you last used the app, which games you play and when you added money last), the faster they will be able to help. MPL’s support is used to handle such cases.
How to Avoid Login Issues in the Future
To avoid login issues in the future, you can follow the tips below:
- Link both your mobile number and email (if you haven’t already) – this gives you two ways to log in or recover your account.
- Update your contact info as soon as you stop using your old number or email.
- Don’t share your login details with anyone, even if they say they are from MPL.
- Enable device lock (fingerprint or PIN) to keep the app safe if someone else picks up your phone.
MPL is serious about user safety. That is why it never allows users to change contact information directly without a check. The process may take a little time, but it’s done to protect you.
Why People Trust MPL
MPL isn’t just another gaming app. It’s one of the biggest skill-based gaming platforms in India, with lakhs of players logging in daily. Whether you are into casual games or fantasy sports, it offers fair play, fast cash withdrawals, and 24/7 customer support.
At MPL, we follow all legal rules about real-money games. That’s why MPL has become a trusted and a household name in India, where online gaming is growing fast.
Changing your contact details might seem like a small thing. But the fact that MPL handles it with proper verification and care shows how seriously they take your account and data.
Final Thoughts
If you’re using a new phone number or email, don’t wait till there is a login issue. Update your details now with MPL’s support teams’ help. It’s a simple process, and it keeps your account safe. And in case you ever get stuck or confused, remember – the MPL support team is just one message away. They have helped thousands of users update their contact info without any problem.
So go ahead, make the change, and keep gaming worry-free.
FAQs
Q1. Can I Change My Contact Info on MPL Yourself?
Yes, you can but not directly by yourself. The safest way to change your mobile number or email on MPL is by contacting the support team. This extra step is there to protect your account. MPL does a quick manual check to make sure your profile, wallet balance, and winnings stay secure. It’s simple, and it keeps everything safe.
Q2. How do I contact MPL support to change my details?
Open the MPL app → Tap your profile picture → Scroll to Customer Support → Tap Chat with Us → Tell them you want to update your mobile number or email. The support team will guide you.
Q3. What questions will the MPL support team ask before changing my contact info?
To confirm you’re the real owner, they may ask for:
- Your full name
- Registered mobile number or email
- Last game you played
- Wallet balance
- When you last logged in or added money
Don’t worry, this is standard and keeps your account safe.
Q4. Will I lose my wallet money or game progress after changing my number or email?
No, not at all. Your account remains the same, with the same balance, history, and progress. Only your login detail (number or email) is updated.
Q5. How long does it take for the contact change to happen?
Usually, it’s done within 24 to 48 hours. In some cases, it may be faster depending on how busy the support team is.
Q6. What if I no longer have access to my old mobile number or email?
No problem. Just mention this during your support chat. The team will ask a few extra questions to confirm you’re the real account owner. The more details you give, the smoother the process.
Q7. Is there any charge for changing my mobile number or email on MPL?
No, changing your contact details is completely free. MPL does not charge anything for this service.
Q8. Will I get a confirmation once my number or email is changed?
Yes, once the update is complete, you’ll get a message or notification confirming that your contact info has been successfully changed.
Q9. What should I do if I forget both my registered mobile number and email?
In that case, contact MPL support through the app using any account you can access. Give as much detail as you can about your old account – games played, last amount added, balance, etc. The support team will try their best to help you recover access.
